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The Blue Mallard Restaurant
By making a reservation and providing your card details at the time of booking you will have agreed to our terms and conditions and relevant cancellation policies stated below.
BOOKING TERMS AND CONDITIONS:
INDIVIDUAL RESERVATIONS AND CANCELLATION POLICY
A credit or debit card is required to make a reservation. No payment will be taken at the time of booking, but a card is required to secure the reservation. In the event that the booking is not honoured in whole or in part, which includes reducing numbers, or is cancelled with less than 48 hour-notice, the cancellation fee of full price of the testing menu will be charged to the card provided. The same fee will be charged in case of a non-arrival.
Please note that we reserve the right to release the table if the party has not arrived within 30 minutes after the reservation time, and the above charges are applicable.
GROUP RESERVATIONS AND CANCELLATION POLICY
We have a seven days cancellation policy for groups, therefore the final numbers, payment and pre-order have to be confirmed beforehand. In the event that the booking is not honoured in whole or in part, which includes reducing numbers, or is cancelled with less than seven days notice, the cancellation fee of full price will be charged. The same fee will be charged in case of a non-arrival.
MENU AND DIETARY REQUIREMENTS
Due to fresh seasonal ingredients the menu and price are subject to change on regular basis.
We can accommodate food allergies and intolerances. Whilst we always follow best practice, we are unable to guarantee completely allergen free environment.
We can also arrange a vegetarian and pescatarian menu.
Please notify us of any of these requirements at the time of booking as we may not be able to do amendments on the day.
GRATUITY AND VAT
Discretionary service charge of 12.5% will be added to the final bill.
All prices quoted include VAT.
DRESS CODE
Our dress code is smart-casual.
COVID19
The Blue Mallard restaurant is committed to the safety and well-being of all our guests and staff.
In the instance where one or more guests has contracted COVID19 or has been instructed by NHS to self-isolate, eligibility for a refund will require to email a copy of their NHS Covid positive test result and/or a notification to self-isolate. Any personal data of the test result will be destroyed upon receipt.